Date	Changes	Link	By
5th July 2024	Add a SMS & Email History button after click the others button on the booking list page Provide SMS & Email History Page	This PRD	Umam

Context	In some cases, user will receive the email or/and sms in each booking from the hungry hub system
Problem	Operation team can't track the email or sms in each booking. so, it will be difficult to check the issues.
Solution	Provide SMS and Email History in each booking
Name of Feature	SMS and Email History
Objective	Add a SMS & Email History button after click the others button on the booking list page Provide SMS & Email History Page
Gains	The operations team can easily track the history of emails and SMS for each booking, making it easier to identify and resolve issues Providing a history of communications adds transparency to the booking process, helping ops team understand what messages were sent and received
Pains	The operations team and others might require training to understand and effectively use the new SMS & Email History feature
Figma Link	https://www.figma.com/design/8T7r1Ii6sXKM2fFNeLzSSS/SMS-and-Email-History-Page?node-id=0-1&t=8Opx44kfn60aADKa-1
Available Platform	Web
Sprint	TBD
Related PRD	-
Out of Scope	-

User Story	Requirement
User usually receive email or SMS to confirm/inform something. As an admin, i want to check the history of SMS & Email to check the issue (if necessary). Flow : Admin Dashboard ➝ Navbar ➝ Booking List page ➝ Other button ➝ SMS & Email History button	On the Booking List Page. After click the Other button, appear the pop up. add a SMS & Email History button

User Story	Requirement
After i clicked the Generate Report item on the navbar. i will be redirected to Generate Report page.	Provide SMS & History list table Type There are 2 options Email SMS Subject Subject of SMS/Email Receiver CC Only for email Sent at Example : July 5, 2024, 2:30 PM

Question	Answer