Trust Section

🧾 History

Date	Changes	Link	By
8th August 2024	Display Trust Window on the New Store Page Display Trust Section on the Homepage Display Available Credit Card on the Footer	This PRD	Umam

📕 About

Context	Hungryhub has been operating for a long time and has many users
Problem	Some new users may still feel doubtful about hungryhub
Solution	Display the trust section
Name of Feature	Trust Section
Objective	Display Trust Window on the New Store Page Display Trust Section on the Homepage Display Available Credit Card on the Footer
Gains	Displaying trust indicators (e.g., testimonials, security badges, accepted payment methods) can help reassure new users, potentially increasing conversions and reducing bounce rates.
Pains	Users might expect to see constant updates to trust signals. If not maintained, outdated information could lead to mistrust rather than trust.
Figma Link	https://www.figma.com/design/sZt1vVQi71SsZBxEkjGvDD/Trust-Platform?node-id=0-1&t=6h3B95AAwuo3gsNO-1
Available Platform	Web
Sprint	TBD
Related PRD	-
Out of Scope	-

🎯 User Story & Requirement

Display Trust Window on the New Store Page

User Story	Requirement
As a user, i want to book a transaction to a restaurant	On the right side, there are 3 windows `Review Window` `Booking Window` `Trust Window` Make the `Booking Window` more minimalist Icon `Click to Book` Title `Book Now` button There are some elements for `Trust Window` `Why Hungry Hub?` Title Description List with Icon `Trusted by over 10 million diners` `Enjoy dining options from our 2,000+ partners` `Exclusive deals available only at Hungry Hub` `Browse over 300,000 verified reviews` `We're here to support you, 7 days a week`
Click the `Book Now` button on the `Booking Window`	Once the `Book Now` button is clicked. The `Booking Window` will be changed to `Cart Window`
Click the `Book` button to choose the package	Once the `Book` button is clicked. The `Booking Window` will be changed to `Cart Window` The package will be selected too Once the `Book` button is clicked. The `Book` button will be changed to `Increase/decrease button` for selected package `Add button` for unselected package

Display Trust Section on the Homepage

User Story	Requirement
As a user, when i open the hungryhub website, the first page will be displayed is homepage	Add 2 sections on the last page of homepage Google Play Store and App Store Banner Section Trust Section
Google Play Store and App Store Banner Section	There are some elements for this section Preview of the app (mockup) Hungryhub Logo `Worry Free Dining!` Title `Book top restaurants in Thailand and start saving today!` Description `Google Play Store` button `App Store` button Note : no need to show in the mobile app There is layout adjustment for mobile view
Trust Section	There are some elements for this section `We’ve helped 10 million+ diners find the perfect table — trust us for your next meal` Title 4 items 10 Million+ Millions book their dining experiences with us 2,000 Partners Enjoy a variety of dining options from our 2,000+ partners 4.6/5 Trusted by 300,000 verified diners 7 Days Support We're here to support you, 7 days a week Note : show it as well on mobile app, but without download app banner There is layout adjustment for mobile view

Mobile View	Desktop View

User Story	Requirement
Footer page	Add a section on the footer that display the available card There are some elements `We Accept` Title Available payment Icon : AMEX, Mastercard, VISA, JCB, Unionpay, Alipay and Wechatpay Desktop Mobile

❓ FAQ

Question	Answer
Translation	https://docs.google.com/spreadsheets/d/1TQelRnKn6iepFavj09Nyig9CWyQycGqHVvWZHeJie1Q/edit?usp=sharing

📊 Metric

Please provide it on the google analytics

Conversion Rate
Click-Through Rate (CTR) on Trust Section