Value Selection : Users can choose predefined denominations or enter a custom amount (minimum 50 THB).
Payment Methods : Support for Debit/Credit Card and QR Payment options.
Delivery : Upon successful payment, the Gift Card code is sent to the recipient's email.
Validity : Gift Cards are valid for 365 days from the date of purchase.
Eligibility : Only participating restaurants/hotels that accept Gift Cards (indicated by a specific icon) can be booked using Gift Cards.
Redemption Process :
Users enter the Gift Card code during the booking process
The Gift Card value is applied as a discount to the booking total.
If the booking amount exceeds the Gift Card value, the remaining balance must be paid using available payment methods.
If the booking amount is less than the Gift Card value, the remaining balance can be used for future bookings.
Usage Limitations :
Gift Cards valued under 1,000 THB are single-use only.
Gift Cards valued at 1,000 THB or more can be used multiple times until the balance is exhausted or the card expires.
Multiple Gift Cards can be used in a single booking.
Booking Restrictions :
Bookings made using Gift Cards are non-editable and non-refundable.
Users must make a prepayment for any remaining balance after applying the Gift Card.
Gift Card Indicator : Clearly display an icon or label on participating restaurants/hotels that accept Gift Cards.
Gift Card Entry Field : Provide a designated field during the booking process for users to enter their Gift Card codes (same field with the promo code field).
Balance Display : Show the remaining balance of the Gift Card after each use.
Error Handling : Provide clear error messages for invalid, expired, or inapplicable Gift Card codes.
Non-Refundable : Gift Card purchases are final and cannot be canceled or refunded under any circumstances.
Promotion Changes : Participating restaurants/hotels reserve the right to change promotions without prior notice.
Policy Updates : Hungry Hub reserves the right to change the terms of the Gift Card promotion without prior notice.
Support : For any issues related to Gift Card usage, users can contact the Hungry Hub Contact Center or via LINE: @HungryHub.