List of Remaining Issues
Remaining Issues
1. Reservation status updated on seven_rooms dashboard but the actual status is not changed from concierge API [Resolved]
Solution:
We will use the "COMPLETE" status code as the final status related to the "arrived" status on HungryHub
ref:
https://docs.google.com/spreadsheets/d/1d0u5CrM7q3t1xlDAaq1YZBl6A797gq43MhEIkhVw2io/edit#gid=0
2. We want to unsubscribe the created event from SevenRooms webhook [Resolved]
3. Reservation status documentation and flow on SevenRooms, what is the final status related to arrived [Resolved]
Solution:
We will use the "COMPLETE" status code as the final status related to "arrived" on HungryHub
ref:
- https://concierge-api-docs.sevenrooms.com/developer-portal/reservation-status-guide/
- Private (https://app.clickup.com/9003122396/docs/8ca1fpw-27356/8ca1fpw-30916) 4. Unexpected call to HH callback URL (webhook) after creating or updating reservations from HH through concierge API [Resolved] Solution: SevenRooms cannot change their behavior so we need to handle this issue from our side
# Current Scenario
1. Create or Update from HungryHub
2. Create or Update the reservations on SevenRooms via Concierge API
3. After success SevenRooms hit the HungryHub callback URL (webhook)
# Expected Scenario
1. Create or Update from HungryHub
2. Create or Update the reservations on SevenRooms via Concierge API
For updates from the SevenRooms dashboard HungryHub has received the callback request from SevenRooms (as expected) 5. Setup new venue demo account for testing purposes with the same Concierge account [Pending] They will give us access to the second venue account on Monday, 29th of January, 2024
Notes
- We can only change the reservation status to In-Service statuses via the apps (for now only available on AppStore) but Pre-Service statuses could be changed from the Web Portal
- VMS = Venue Management Systems = Web Portal
- There is no limitation for reservation status changes, we can change the status to be anything from SevenRooms
Follow Up Task
- Private (https://app.clickup.com/t/86cuf2uqy)
- Private (https://app.clickup.com/t/86cuf2u5x)