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Singapore Expansion (Promo Code, Gift Card and Point)

🧾 History

DateChangesLinkBy
6th November 2024Benefit Page
Hungry Points Section
Points Section
Promo Code Section
Gift Card Section
Referral Program
This PRDUmam

πŸ“• About

ContextFor singapore expansion. Promo Code, Gift Card and Point have Different value between TH and SG currency.
ProblemDifferent value between TH and SG currency
SolutionSplit TH and SG currency value.
Name of FeatureSingapore Expansion
ObjectiveBenefit Page
Hungry Points Section
Points Section
Promo Code Section
Gift Card Section
Referral Program
Gains
Pains
Figma Linkhttps://www.figma.com/design/oMrVlTVElzTACgFwbm8UGW/Design-for-HH-Singapore?node-id=364-6872&t=PVwJ1QzizMjAJKtf-1
Available PlatformWeb and App
Sprint46
Related PRD-
Out of Scope-

🎯 User Story & Requirement

Benefit Page

User StoryRequirement
How many bookings to unlock the next tier?Only amount of bookings to unlock the next tier
No need money spend
Only 1 booking will be counted per day (multiple booking in a day still be counted as 1 booking)
Elements added
{number} more bookings to unlock {tier level}
*Multiple bookings in a single day count as 1 booking for tier progress
Dine in or book with pre-payment by {date} to maintain your tier level.

Refer a FriendStatic Elements :
Refer a friend to get 100 points!
Share this with a friend now to earn 100 Hungry Points while your friend gets a 10 SGD instant discount code!

Benefits for each tier :

[

docs.google.com

https://docs.google.com/spreadsheets/d/1mwQoFBhj19A1IMpmsR2n3i5AwCRNB3g7chUETCXBzMg/edit?usp=sharing

](https://docs.google.com/spreadsheets/d/1mwQoFBhj19A1IMpmsR2n3i5AwCRNB3g7chUETCXBzMg/edit?usp=sharing)

Will be shown here :

Note :

  • Currency depends on user's phone number (Non TH and SG phone number will be assumed as TH phone number)
  • User can earn points in SG based on their loyalty points even if they are TH and vice versa so they will earn a different SG points that cannot be used cross country
  • Points can be earned based on restaurant country, the point will be for that country, so if we use HH in thailand, we will get TH points, if we use HH in SG or booked SG restaurant or review SG restaurant, the points is for SG no matter where my home base is

Hungry Points Section

User StoryRequirement
Hungry Point (SG)Static Elements :


Hungry Point (TH & SG)Static Elements :
HUNGRY POINTS
Hungry Points are reward points for registered users who book through Hungry Hub, redeemable for discounts on future bookings
Table of comparison between TH and SG

Points are collected separately for each country and can’t be redeemed across different countries
The table above is based on the Red tier. You'll enjoy even more benefits at higher tiers
How Does it WorkYour Earnings
Point Earned
Successful referrals
Saved points (pls consider the currency THB/SGD)

Points Section

User StoryRequirement
Point DisplayDepends on the phone number and point that user had (pls check below)
Points to be earnedBy system it's 24 hours after we dine in same like before
Write 48 hours message as it's easier to give buffer in case we need to change / delay
Phone number and point that user had are same

Example
Phone Number ➝ TH
Points ➝ TH

*0 SG point
Display TH point
No need to display TH flag

Phone number and point that user had are different

Example
Phone Number ➝ TH
Points ➝ SG

*0 TH point
Display SG point
Display SG flag

Other phone number (outside TH and SG)Will be assumed as TH phone number
Phone number and user has some country points

Example
Phone Number ➝ TH
Points ➝ TH and SG
Display TH & SG point
Display TH & SG flag


Full CasesPls check on this spreadsheet :


https://docs.google.com/spreadsheets/d/1mbYq_AUe6_1NKv8idzmFj7vSO0YDnQOcc-NOF0ZOpp8/edit?usp=sharing
Promo CodeSame behavior with points
*check on the spreadsheet above

Promo Code Section

User StoryRequirement
Promo CodeSame behavior with points
*check on the spreadsheet above
Depends on the phone number and promo code that user had (pls check below)
Phone number and promo code that user had are same

Example
Phone Number ➝ TH
Promo Code ➝ TH
No need to display TH flag

Phone number and promo code that user had are different

Example
Phone Number ➝ TH
Points ➝ SG
Display SG flag
Other phone number (outside TH and SG)Will be assumed as TH phone number
Phone number and user has some country promo codes

Example
Phone Number ➝ TH
Points ➝ TH and SG
Display TH & SG flag

Full CasesPls check on this spreadsheet :


https://docs.google.com/spreadsheets/d/1mbYq_AUe6_1NKv8idzmFj7vSO0YDnQOcc-NOF0ZOpp8/edit?usp=sharing

Gift Card Section

User StoryRequirement
Gift CardSame behavior with promo code
*check on the spreadsheet above
Depends on the phone number and promo code that user had (pls check below)
Phone number and gift card that user had are same

Example
Phone Number ➝ TH
Gift Card ➝ TH
No need to display TH flag

Phone number and gift card that user had are different

Example
Phone Number ➝ TH
Gift Card ➝ SG
Display SG flag
Other phone number (outside TH and SG)Will be assumed as TH phone number
Phone number and user has some country gift card

Example
Phone Number ➝ TH
Points ➝ TH and SG
Display TH & SG flag

Full CasesPls check on this spreadsheet :


https://docs.google.com/spreadsheets/d/1mbYq_AUe6_1NKv8idzmFj7vSO0YDnQOcc-NOF0ZOpp8/edit?usp=sharing

Referral Program

User StoryRequirement
Referral ProgramBased on sender's phone number. whether receiver has same phone number or not
Example
Sender ➝ TH
Receiver ➝ TH
Receiver gets TH points
Example
Sender ➝ TH
Receiver ➝ SG
Receiver gets TH points
Other phone number (outside TH and SG)Will be assumed as TH phone number
Full CasesPls check on this spreadsheet :


https://docs.google.com/spreadsheets/d/1mbYq_AUe6_1NKv8idzmFj7vSO0YDnQOcc-NOF0ZOpp8/edit?usp=sharing

❓ FAQ

QuestionAnswer
How about guest?Guest doesn't have profile page