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Digital Services Act (DSA) Recommender Transparency Notice

Last Updated: 2026-05-26 Version: 2.0.0 Regulation: EU Digital Services Act (Regulation (EU) 2022/2065)


Article 38 - Recommender System Transparency

The HungryHub recommendation service exposes a strategy field for each homepage section so clients and operators can understand how recommendations were selected.

How Recommendations Are Generated

StrategyDescription
personalizedRecommendations based on member booking history and preferences
sessionRecommendations based on restaurants viewed in the current session
cohort_popularityPopular restaurants for users in a similar cohort
search_intentRestaurants matching the current search query
fallback_globalGenerally popular restaurants used when no stronger signal is available

Main Parameters

The main parameters determining recommendations include:

  1. User Preferences: Cuisine preferences, price range, and past bookings
  2. Session Activity: Recently viewed restaurants in the current session
  3. Location: Geographic relevance to the user’s location
  4. Availability: Restaurant availability for booking
  5. Popularity: Overall popularity with similar users

User Controls

Users can influence their recommendations by:

  • Updating cuisine preferences in their profile
  • Adjusting price range settings
  • Viewing different restaurant categories
  • Using search functionality for specific needs

Opting Out

For information on how to reset your recommendation profile or exercise your privacy rights, see our Privacy Policy.


Compliance Contact

For questions about DSA compliance:

  • Email: legal@hungryhub.com
  • Subject: DSA Compliance Inquiry

Version History

VersionDateChanges
2.0.02026-05-26Updated notice after recommendation service scope change
1.0.02026-01-09Initial DSA compliance documentation