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Channel

Glossary

https://app.clickup.com/9003122396/docs/8ca1fpw-35796/8ca1fpw-41516

Features

Channel Screenshot

  • Channel is used to classify where the booking came from.

  • Channel tag:

    1. Group Name (used in reports)
    2. URI Name
    3. Vendor: vendor name
    4. Default: default channel value if no specific channel is linked to the booking
    5. Manual: marks bookings that were manually added by admin
    6. Ack always TRUE: bookings made from this channel will be automatically marked as acknowledged
    7. For External Booking: marks bookings that are not manual channels
    8. Hold Credit Card: allows bookings from this channel to charge using on-hold payment
    9. Charge Credit Card: allows bookings from this channel to charge upon booking
    10. Offer Booking Assistance?: this channel offers the booking assistance widget
    11. Accept big group?: marks whether the channel accepts big group bookings
    12. Show in owner dashboard?: shows the channel name on the Partner Portal booking page
  • Other channel settings:

    1. Name: channel name
    2. Phone Type: channel phone number source Restaurant means it uses the restaurant phone number. Custom means add a custom phone number (in the custom phone field).

Default means it uses the global channel hotline defined in admin settings.

  1. Support Dynamic Pricing: marks whether the channel supports dynamic pricing.